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Our Order Process
Our ordering process is quick and straightforward, ensuring a seamless experience from start to finish. Simply choose your preferred size, shape, and comfort level, and we'll take care of the rest. If you need assistance at any point, our team is always available to guide you through the process.
The ordering process is straightforward. Kindly follow the steps outlined below, or if you require any additional assistance, please do not hesitate to contact us via phone or email with your inquiries.
A
Select your preferred shape.
If you are already familiar with the shape or size of your mattress, that’s excellent. However, if you are unsure, please rest assured that no production will take place until you are completely satisfied with the chosen size and shape.
B
Choose the desired comfort level.
The most effective way to select a mattress is to test it in person. If that is not possible, we are happy to assist you through a brief consultation. Our mattress descriptions are designed to provide clarity. The comfort level—soft, medium, or firm—refers to the type of filling used, while the support level is determined by the number of springs: 1000, 1500, or 2000, with 2000 offering the highest support.
C
Select your size.
All sizes listed on our website adhere to standard bed dimensions. As long as the length and width of your mattress align with standard sizes, this will be the appropriate option.
For example, if your mattress measures 122cm x 188cm, you should select the 135cm x 191cm size. Please be aware that the mattress you receive will not have the exact dimensions of 135cm x 191cm; this is for pricing purposes. Production will only begin once all details regarding the size and shape have been fully confirmed.